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Frequently Ask Question
- Which delivery company do we use?
- How long does it take for us we process your order?
After payment is credited to our account, we will deliver your parcel within 2 working days.
- When do we deliver parcel?
We deliver parcel every Monday, Wednesday, Friday (except urgent case)
- Item purchase price is RM99, am I entitled for free postage?
NO, standard postage fee is charged as long as the purchase is below RM100.
- Can I exchange after purchase?
Please read up our exchange policy.
- How do I know if my parcel has been shipped out?
A confirmation e-mail with tracking number will be sent to you.
- How do I know if the item is pre-order or ready stock?
If there is a date stated beside the name of the item, it is a pre-order item, if it does not has a date, it is a ready stock item.
- My favorite design has been sold out, can it be restocked?
You may FB us and inquire, restock will be made based on customers’ demand.
- Can I try out the clothes?
You may try out the clothes at our working studio (please see pick up location).